Crisis Management and Human Behavior

Course Duration: 8 Hours

A crew’s emergency preparedness regarding both the adequacy of procedures and emergency resources are key to minimizing personal injury and property damage in a disaster. Moreover, knowledge of human behavior is fundamental in all emergency management and should be taken into consideration concerning all aspects of emergency response.

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The six modules of the course have been based on the following documents, adapting their contents to mass evacuation and critical situations management on large passenger ships:

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• IMO Model Course 1.28, Crowd management, passenger safety and safety training for personnel. Providing direct services to passengers in passenger spaces.